Welcome to our comprehensive Hostinger FAQ. Whether you’re new to web hosting or looking to switch providers, you’ll find concise answers to the most common questions about Hostinger’s features, pricing, and setup process. This section is designed to help you make informed decisions and get your website up and running smoothly.
If you have additional questions that aren’t covered here, feel free to reach out to Hostinger’s 24/7 support team via live chat in your hPanel. Let’s dive in!
Frequently Asked Questions About Hostinger
1. What is Hostinger?
Hostinger is a web hosting provider offering shared, cloud, VPS, and specialized WordPress hosting services at competitive prices.2. How do I sign up for a Hostinger account?
To sign up, visit Hostinger.com, choose a hosting plan, click “Get Started,” complete registration, and proceed to payment.3. What payment methods does Hostinger accept?
Hostinger accepts credit/debit cards (Visa, MasterCard, Discover), PayPal, Google Pay, and various local payment methods depending on your region.4. Can I pay for Hostinger on a monthly basis?
Yes. Hostinger offers monthly billing for all plans, though longer-term subscriptions come with deeper discounts.5. Does Hostinger offer a money-back guarantee?
Hostinger provides a 30-day money-back guarantee on most hosting plans, allowing you to request a refund if you’re unsatisfied.6. How do I access my Hostinger control panel?
Log in to your Hostinger account and click “Hosting” in the dashboard. Then select “Manage” next to your domain to access hPanel.7. What is hPanel?
hPanel is Hostinger’s custom control panel that allows you to manage domains, files, databases, email accounts, and more in one place.8. How do I upload files to my Hostinger hosting account?
Use the File Manager in hPanel or configure an FTP client (FileZilla, WinSCP) with your FTP credentials to upload files.9. Does Hostinger include a website builder?
Yes. Hostinger’s Website Builder is included with select plans. It offers drag-and-drop functionality to create websites without coding.10. Can I host multiple websites on one Hostinger account?
Yes—depending on your plan. Single Shared Hosting allows one site, while Premium and Business plans allow multiple domains/websites.11. How do I migrate an existing website to Hostinger?
Hostinger provides a free website migration service. Submit a migration request in hPanel, and their experts will handle the transfer.12. How long does a website migration take?
Most migrations are completed within 24–48 hours, depending on site size and technology.13. Does Hostinger support WordPress installations?
Yes. Hostinger offers one-click WordPress installation via hPanel, including optimized WordPress hosting packages.14. What are Hostinger’s WordPress hosting features?
Features include auto-updates, WordPress-optimized servers, free SSL, daily backups (Business plan), and a custom caching plugin for speed.15. Can I upgrade my Hostinger plan later?
Yes. You can upgrade at any time in hPanel by selecting a higher-tier plan and paying the pro-rated difference.16. What is Hostinger’s uptime guarantee?
Hostinger guarantees 99.9% uptime. If uptime falls below this threshold, you may be eligible for service credits.17. How do I check Hostinger’s server status?
Visit status.hostinger.com to see real-time information on server status, maintenance announcements, and incidents.18. Does Hostinger provide SSL certificates?
Yes. Free Let’s Encrypt SSL certificates are included with all hosting plans. You can enable them via hPanel.19. How do I set up an SSL certificate on Hostinger?
In hPanel, navigate to “SSL” under the Security section, select your domain, and click “Install.” The process is automatic.20. Does Hostinger support other SSL options?
You can purchase Premium SSL certificates through Hostinger for higher validation levels and warranty, but Let’s Encrypt is free.21. Can I register a domain with Hostinger?
Yes. Hostinger acts as a domain registrar, offering .com, .net, .org, .xyz, .online, and various country-code domains.22. How much does a domain cost at Hostinger?
Pricing varies by TLD. Common domains like .com start around $8.99/year, though first-year promotions may reduce the cost.23. Does Hostinger include a free domain?
Yes. Premium and Business Shared Hosting plans include one free domain registration for the first year.24. How do I transfer my domain to Hostinger?
Ensure your domain is unlocked and you have the EPP/Auth code. In Hostinger, go to Domains → Transfer, enter your domain, and follow the prompts.25. How long does a domain transfer take?
Typically 5–7 days after initiating the transfer and confirming via the authorization email.26. Does Hostinger offer VPS hosting?
Yes. Hostinger provides VPS hosting with dedicated resources, SSD storage, full root access, and multiple Linux distributions to choose from.27. What is the difference between shared hosting and VPS hosting?
Shared hosting means resources are shared across many users; VPS gives you a dedicated virtual server with guaranteed CPU, RAM, and storage.28. Can I manage a VPS via a control panel?
By default, VPS plans provide root SSH access only. You can install a control panel (e.g., cPanel, Plesk) separately if desired.29. Does Hostinger offer managed VPS?
Hostinger’s VPS hosting is unmanaged in the sense that you have full root access. However, they provide 24/7 support for server-related issues.30. What operating systems are available for Hostinger VPS?
CentOS, Ubuntu, Debian, and other common Linux distributions are available. You can select your preferred OS at setup.31. Can I host a WordPress site on VPS hosting?
Yes. You can manually install WordPress and configure LAMP/LEMP on a VPS. For easier setup, consider Hostinger’s WordPress-optimized shared plans.32. What is cloud hosting at Hostinger?
Cloud hosting combines multiple servers to provide increased reliability, speed, and scalability compared to traditional shared hosting.33. How does Hostinger’s cloud hosting differ from shared hosting?
Cloud hosting allocates resources dynamically across a cluster of servers, ensuring consistent performance; shared hosting uses fixed resources on a single server.34. Is Hostinger’s cloud hosting scalable?
Yes. You can upgrade or downgrade your cloud plan at any time based on resource needs, such as CPU, RAM, and SSD storage.35. Can I host an e-commerce store on Hostinger?
Absolutely. Hostinger supports WooCommerce, Magento, PrestaShop, OpenCart, and other e-commerce platforms with optimized performance.36. Does Hostinger offer specialized e-commerce hosting?
While there is no separate “e-commerce” plan, Hostinger’s Business Shared Hosting and Cloud Hosting plans include resources suitable for small to medium online stores.37. How do I set up WooCommerce on Hostinger?
Install WordPress via one-click installer in hPanel, then add the free WooCommerce plugin from your WordPress dashboard and follow setup wizard instructions.38. Does Hostinger include daily backups?
Daily backups are included only with the Business Shared Hosting plan. Other plans offer weekly backups, and you can purchase Daily Backups as an add-on.39. How do I restore a backup?
In hPanel, navigate to Backups → Restore, choose the backup date, and select the files or database you wish to restore.40. Can I create email accounts with my Hostinger plan?
Yes. Shared and Cloud plans include professional email accounts (e.g., you@yourdomain.com) managed via hPanel. VPS plans require manual email server setup.41. Is there a limit on the number of email accounts I can create?
For Shared and Cloud plans, you can create up to 100 email accounts. The exact limit varies by plan tier. Business plans have higher allowances.42. Does Hostinger offer webmail access?
Yes. Hostinger includes Roundcube webmail, accessible via webmail.yourdomain.com or through the Email section in hPanel.43. Can I use my own domain with Hostinger email?
Yes—just point your domain’s MX records to Hostinger’s mail servers and configure DNS records (SPF, DKIM) in hPanel to ensure deliverability.44. What is the maximum file upload size on Hostinger?
By default, PHP’s upload_max_filesize is set to 128 MB on Shared Hosting and Cloud plans. You can increase it via hPanel under PHP Configuration.45. How do I install SSL on a specific subdomain?
In hPanel, go to SSL → Subdomains, select the desired subdomain from the dropdown, and click “Install SSL.”46. Does Hostinger support custom PHP settings?
Yes. In hPanel, navigate to PHP Configuration to modify settings like memory_limit, upload_max_filesize, post_max_size, and max_execution_time.47. Can I use Node.js or Python on Hostinger Shared Hosting?
Shared Hosting does not support Node.js or Python. For those technologies, consider upgrading to a VPS plan where you have full root access.48. Does Hostinger support cron jobs?
Yes. In hPanel, go to Advanced → Cron Jobs, specify the command, frequency, and execution time to set up scheduled tasks.49. How do I create a MySQL database on Hostinger?
In hPanel, navigate to Databases → MySQL Databases, enter a database name, username, and password, then click “Create.”50. Does Hostinger offer phpMyAdmin?
Yes. Access phpMyAdmin via hPanel under Databases → phpMyAdmin to manage your MySQL databases directly.51. How do I change PHP versions?
In hPanel, go to Advanced → PHP Configuration, select your desired PHP version from the dropdown, and click “Save.”52. What PHP versions does Hostinger support?
Hostinger supports PHP versions 5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0, 8.1, and 8.2. The available versions may vary slightly by plan and server location.53. Does Hostinger allow custom cron PHP binary paths?
Yes. When creating a cron job, you can specify a custom PHP binary path (e.g., /usr/bin/php8.1/bin/php) in the command field.54. Does Hostinger support FTP and SFTP?
Yes. You can enable FTP accounts in hPanel. For enhanced security, you can connect via SFTP using your SSH credentials.55. How do I enable SSH access on Hostinger?
SSH is disabled by default. To enable it, navigate to Advanced → SSH Access in hPanel and toggle it on for your account.56. What are Hostinger’s server locations?
Hostinger has data centers in the USA, UK, Brazil, Netherlands, Singapore, Indonesia, and Lithuania. You can choose your preferred location at signup.57. How do I change my server location?
You cannot change the server location after purchase. Select the correct data center during initial signup or migrate to a new plan in a different location.58. Does Hostinger offer CDN integration?
Hostinger integrates with Cloudflare CDN. You can enable Cloudflare directly from hPanel under the Speed section for faster global content delivery.59. How do I enable Cloudflare on Hostinger?
In hPanel, go to Speed → Cloudflare, toggle it on, and follow prompts to connect your domain to Cloudflare’s DNS and CDN services.60. Does Hostinger support IPv6?
Yes. Hostinger’s servers and DNS support IPv6 by default. You can add AAAA records for your domain via hPanel → DNS Zone.61. How do I set up a custom DNS record?
In hPanel, navigate to Domains → DNS Zone, select your domain, and add A, CNAME, MX, TXT, or AAAA records as needed.62. Can I host a staging site on Hostinger?
Hostinger does not have a built-in staging environment. You can create a subdomain, clone your production site files/databases there, and test changes manually.63. Does Hostinger offer automated malware scanning?
Hostinger’s Business Shared Hosting includes weekly malware scanning. For more frequent or advanced scanning, consider premium security add-ons.64. How do I secure my Hostinger account against unauthorized access?
Enable two-factor authentication (2FA) in your Hostinger profile, use strong passwords, and keep your local machine free from malware.65. Does Hostinger provide DDoS protection?
Yes. Hostinger employs network-level DDoS protection to mitigate common network-level attacks automatically.66. How do I create subdomains?
In hPanel, go to Domains → Subdomains, enter a name, select the parent domain, and click “Create.”67. Is there a limit on the number of subdomains?
Limits vary by plan: Single Shared Hosting includes 2 subdomains, Premium includes 100, and Business includes 100. Cloud plans allow unlimited subdomains.68. How do I point my domain to Hostinger name servers?
In your domain registrar’s dashboard, replace existing name servers with ns1.dns-parking.com and ns2.dns-parking.com (Hostinger’s default).69. What are Hostinger’s name servers?
Default name servers are ns1.dns-parking.com and ns2.dns-parking.com. You may receive different servers if using Cloudflare or custom DNS.70. Does Hostinger support managed WordPress updates?
On Premium and Business WordPress plans, automatic WordPress core updates are enabled. Plugins and themes may require manual updates via WP dashboard.71. How do I enable PHP caching (OPcache) in Hostinger?
OPcache is enabled by default on most Hostinger plans. You can verify or adjust settings via hPanel → PHP Configuration → OPcache.72. Does Hostinger provide automatic daily backups?
Daily backups are included only with Business Shared Hosting. Premium and Single plans offer weekly backups by default; daily backups can be purchased as an add-on.73. How do I contact Hostinger support?
Hostinger offers 24/7 live chat support via hPanel. You can also submit a ticket through your dashboard or use the knowledge base and tutorials.74. Does Hostinger offer phone support?
No. Hostinger provides support via live chat and email ticketing only—no direct phone support is available.75. What languages does Hostinger support for customer service?
Hostinger support is primarily in English, Spanish, Portuguese, and various other languages during local business hours in specific regions.76. How do I open a support ticket?
In hPanel, click “Help” → “Contact Support,” select a category, describe your issue, and submit. A support agent will respond via email or chat.77. Does Hostinger provide a knowledge base?
Yes. The Hostinger Help Center includes tutorials, guides, and FAQs covering everything from domain management to advanced server configuration.78. Can I host email-only accounts on Hostinger?
No. Hostinger does not sell email-only plans; you must purchase a hosting plan to access email services.79. How do I add an SPF record for my domain?
In hPanel → DNS Zone, add a TXT record with name “@” and value “v=spf1 include:_spf.hostinger.com ~all” to authenticate outgoing mail.80. How can I set up DKIM for email in Hostinger?
Navigate to hPanel → Emails → Email Deliverability → Enable DKIM. Hostinger will generate the necessary TXT records; add them via DNS Zone.81. Does Hostinger allow resource monitoring?
Yes. hPanel’s “Usage” section displays CPU, RAM, disk, and bandwidth statistics so you can monitor resource usage in real time.82. What happens if I exceed my plan’s resource limits?
If you exceed CPU or memory limits, Hostinger may temporarily throttle your site or advise you to upgrade to a higher-tier plan to maintain performance.83. How do I cancel my Hostinger subscription?
In hPanel, go to Billing → Subscriptions, select the plan, and click “Cancel.” You can cancel at any time; refunds follow the 30-day guarantee.84. Will I lose my data if I cancel?
After cancellation, Hostinger retains your data for 30 days. You can download files and databases via FTP or hPanel before the final removal.85. Does Hostinger offer reseller hosting?
Hostinger does not have a separate reseller hosting program. For white-label or reseller services, consider their VPS plans to create custom hosting packages.86. How do I set up a cron job for WordPress scheduled tasks?
By default, WordPress uses WP-Cron. To disable WP-Cron and use server cron, add “define(‘DISABLE_WP_CRON’, true);” in wp-config.php, then set a cron job in hPanel to run wp-cron.php hourly.87. Does Hostinger support staging environments?
Hostinger does not provide a one-click staging feature. You can manually create a subdomain and clone your site files/databases to test changes.88. What caching mechanisms does Hostinger offer?
Hostinger includes LiteSpeed Cache on all plans, with a custom plugin for WordPress. You can also enable Memcached and OPcache via hPanel.89. How do I enable GZIP compression?
In hPanel, go to Advanced → Optimize Website and enable GZIP compression. Alternatively, add “AddOutputFilterByType DEFLATE text/html text/plain” to your .htaccess file.90. Does Hostinger support HTTP/2?
Yes. Hostinger’s servers support HTTP/2 by default, improving loading performance for HTTPS-enabled websites.91. Can I host a Laravel application on Hostinger?
Yes. Install Composer, upload your Laravel project via FTP or Git, set the document root to /public directory, and configure environment variables in .env.92. Does Hostinger support Git?
Hostinger shared hosting does not include Git by default. On VPS plans, you can install Git via SSH and manage repositories directly on your server.93. How do I install Composer on Hostinger VPS?
SSH into your VPS, runcurl -sS https://getcomposer.org/installer | php, then mv composer.phar /usr/local/bin/composer to install globally.
94. Does Hostinger support Docker on VPS?
Yes. You can install Docker manually on a Hostinger VPS via SSH:apt-get install docker.io (Ubuntu/Debian) or yum install docker (CentOS).
